Privacy Policy

The Glass Man Professional Window Washing, Inc.

How We Collect and Use Information

We collect the following types of information about you:

Information you provide us directly:

We use client management software called  Jobber to manage our day-to-day operations. You can read more about their privacy policies here: https://getjobber.com/privacy-policy/. 

When you request a quote on our website, this information is collected using a Jobber form. We ask for your name, email address, phone number, and address so that we can both contact you and assess what services your home will need, in order to develop a quote.

Analytics information:

We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving our service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Cookies information:

When you visit our site, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to convey information to us about how you use our website (e.g., the pages you view, the links you click, and other actions you take). We may also use cookies to share offers with you via platforms like Google, Facebook, or other social media platforms. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly if the ability to accept cookies is disabled. 

Device identifiers:

When you access our service by or through a mobile device (including but not limited to smartphones or tablets), we may access, collect, monitor, and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by The Glass Man Professional Window Washing, Inc. A device identifier may convey information to us about how you browse and use our website. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through our service. Some features of our website may not function properly if the use or availability of device identifiers is impaired or disabled.

Location data:

When you access our website by or through a mobile device, we may access, collect, monitor, and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use our service. Some features of our service, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

Commercial and marketing communications:

We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt-out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of our service, technical and security notices). You may not opt-out of Service-related emails. 

Use of certain service type information we collect about you:

We use or may use cookies, log file, device identifiers, location data, and clear gifs information to (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content, and information; (c) to provide and monitor the effectiveness of our services; (d) monitor aggregate metrics such as the total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems; and (f) to provide advertising to your browser or device.

Sharing of Your Information

We will not rent or sell your information into third parties outside The Glass Man Professional Window Washing, Inc. and its group companies (including any parent, subsidiaries, and affiliates) without your consent, except as noted below:

1. Who we may share your information with: We may share your information with third-party business partners and Trusted Users for the purpose of providing our service to you. Third-party business partners will be given limited access to your information as is reasonably necessary to deliver our service, and we will require that such third parties comply with this Privacy Policy, or operate under a similar privacy policy.
2. Who can see your IP address: A selection of Trusted Users with administrative powers at The Glass Man Professional Window Washing, Inc. have the ability to review IP addresses of users to reduce abusive behavior. Any third-party service embedded on this website such as a video provider, social network, or other third parties will also have access to your IP address.
3. Who can see your email address: If you enter an email address, you will enable communication from The Glass Man Professional Window Washing, Inc.

What happens in the event of a change of control:

We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets, and/or businesses. Your information such as customer names and email addresses, User Content, and other user information related to our service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.

Instances where we are required to share your information:

The Glass Man Professional Window Washing, Inc. will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security, quality or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of The Glass Man Professional Window Washing, Inc., our Users, or others.

Sharing certain service type information we collect about you:

We may share certain service type information, including information obtained through tools such as cookies, log files, device identifiers, location data, and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.): (i) with our third-party business partners for the purposes described in the section above on “How We Collect and Use Information.” We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

Ads on The Glass Man Professional Window Washing, Inc.:

Google uses DART cookies in order to deliver ads to you through our service. Google’s use of the DART cookie enables it and its partners to serve ads to you based on your visit to our service and previous websites that you may have visited. Other advertising networks also use similar cookies, clear gifs, or other mechanisms to deliver targeted advertising to you through our service. You may opt out of the use of Google’s DART cookie and cookies placed by Network Advertising Initiative (NAI) certified ad networks here: https://www.networkadvertising.org/managing/opt_out.asp . Opting out of these cookies will be effective not only on our service but on all websites with NAI certified advertising networks. However, these opt-outs will be ineffective on networks that are not NAI certified.

Please note that an advertiser may ask The Glass Man Professional Window Washing, Inc. to show an ad to a certain audience of Users (e.g., based on demographics or other interests). In that situation, The Glass Man Professional Window Washing, Inc. or our Partners determines the target audience and The Glass Man Professional Window Washing, Inc. serves the advertising to that audience and only provides anonymous data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.

To enhance your user experience or help us improve and measure our effectiveness, The Glass Man Professional Window Washing, Inc. may embed code from third parties on our service. Examples of such parties may include Facebook, Twitter, Pinterest, Google, YouTube, Howcast, VideoJug, AOL, and others. These third parties may collect information about you including IP address, cookies in ways The Glass Man Professional Window Washing, Inc. does not control.

The Glass Man Professional Window Washing, Inc., Privacy Policy does not apply to, and we cannot control the activities of third parties. Please consult the respective privacy policies of such third parties or contact such third parties for more information.

How We Store and Protect Your Information

Storage and Processing:

Your information collected through our service may be stored and processed in the United States or any other country in which The Glass Man Professional Window Washing, Inc. or its subsidiaries, affiliates, or service providers maintain facilities. The Glass Man Professional Window Washing, Inc. may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which The Glass Man Professional Window Washing, Inc. or its parent, subsidiaries, affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Keeping your information safe:

The Glass Man Professional Window Washing, Inc. cares about the security of your information and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through our service. You are responsible for maintaining the secrecy for controlling access to your email communications from The Glass Man Professional Window Washing, Inc., at all times. However, The Glass Man Professional Window Washing, Inc. cannot ensure or warrant the security of any information you transmit to The Glass Man Professional Window Washing, Inc. or guarantee that information on our service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third-party sites and services that you add to The Glass Man Professional Window Washing, Inc. Service, such as social networks. The Glass Man Professional Window Washing, Inc. is not responsible for the functionality or security measures of any third party.

Compromise of information:

In the event that any information under our control is compromised as a result of a breach of security, The Glass Man Professional Window Washing, Inc. will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Your Choices about Your Information

You control your account information and settings. You can stop receiving promotional email communications from us by emailing dan@theglassmanwindowashing.com.

We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt-out of Service-related communications (e.g. purchase and billing confirmations and reminders, changes/updates to features of our service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at dan@theglassmanwindowwashing.com.

Opting out of the collection of your information for Tracking / Advertising:

Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents The Glass Man Professional Window Washing, Inc. or its business partners from tracking your browser’s activities in relation to our service, and for use in targeted advertising activities by third parties. However, doing so may disable many of the features available through our service. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at dan@theglassmanwindowwashing.com.

How long we keep your private profile information:

Following termination of your User account, The Glass Man Professional Window Washing, Inc. may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes. To avoid doubt, any information you choose to make public on our service may not be removable. 

Children’s Privacy

The Glass Man Professional Window Washing, Inc. does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. our service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at dan@theglassmanwindowwashing.com. 

Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from our service, including the information or content contained therein. Please remember that when you use a link to go from our service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and we do not control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook, Google groups, or an IRC chatroom) and you allow such a third-party access to your User Content at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through our service.